易寄取 HK$ 10 *只可以郵政局(流動郵政局除外)或智郵站作為領件地點
郵政掛號 HK$ 25
順豐速遞 HK$ 30
順豐速遞 HK$ 40
國際郵寄 (International Shipping)
US, UK, AU: Standard Air Shipping HK$120
Rest of the world: Standard Air Shipping HK$150
地址 : 觀塘巧明街95號世達中心12樓E室
電話 : 2763-6337
辦公時間 : 星期一至五 11:00AM - 19:00PM
$10 charge for EC-Get
**Only post offices (except mobile post offices) or iPostal Stations can be designated as collection point
$25 charge for registered mail
$30 charge for SF Express
$40 charge for SF Express
US, UK, AU: Standard Air Shipping HK$69
Rest of the world: Standard Air Shipping HK$89
Self-pickup in Kwun Tong Showroom
Address: Flat E, 12/F, World Tech Centre,
No.95 How Ming Street, Kwun Tong, Hong Kong
Contact: (852) 2763-6337
Monday to Friday: 11:00 – 19:00PM
**Please pick it up within three months after receiving the pick-up notice, the store will not keep it if it is overdue, and no further notice will be given. **
換貨 / 退貨
- 如果貨品已經斷貨。客人可以轉換其他貨品 (差額多除少補) 或申請全額退款。
Big Panda Limited保留解釋及修訂所列服務之條款及細則之權利。
Exchange / Return
For damaged/ incorrect product:
We offer exchange only if you received a DAMAGED or INCORRECT product. In this situation, please send us photo of the products via Whatsapp or contact us directly within three days upon your purchase.
Arrangement of product exchange and refund
1) Ship the products to our showroom via SF Express (please choose ‘paid by receiver’ for the payment method). We will be responsible for shipping cost of SF Express.
2) Exchange the product in showroom. Please contact our staff before exchanging product
- If it is still in stock, you could exchange the products at your earliest convenience.
- If it is out-of-stock, we will make an order and get you a new product as soon as possible.
- If it is no longer available, you could choose other product (price difference will be refunded/charged) or get the full refund of your payment.
**Please examine the product carefully, as it is allowed to exchange once only.**
Make sure your product fulfils the following requirement for exchange or refund
1) The product must be new and unused.
2) There is no man-made damage.
3) Packing, accessories, user guide and blank warranty card should be returned together with the product in good condition for exchange or refund.
Please understand that the returns caused by the following reasons cannot be handled:
1) The actual appearance or colour of the products may differ from that shown in the photos, the actual products will prevail.
2) Due to lighting or colour difference of computer monitors, resulting in some slight colour variations between the actual product and the photo.
3) Customer’s own preference. Please understand that there may be difference between the actual product and the photo. The product cannot be exchanged or refunded if you do not like it.
Big Panda Limited reserves the final right to interpret the terms and conditions herein.